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Knowledge base


A selection of frequently asked questions.

If your question is not answered here, please drop us a line on info@divamakerhairprosthetics.com


Prosthetic wigs, bangs, ponytails & extensions

Can I sleep in my wig?

It is better to take it off when sleeping. It will hold its style better.

Are your wigs natural and ethical?

We use only 100% human / Indian Remy hair that is cuticle aligned. This type of hair is favoured for its strength and shine, and its ability to withstand styling and colouring.

How do I fit my clip in extensions?

  1. Open the clip on your hair extensions by holding the top section and gently pulling backwards by placing finger on each end of the clip. Before you insert the weft extensions, practice opening and closing the hair snap clips on each and every weft of hair, leaving each one in the open state. It takes considerable pressure to open and close these special snap clips. You may need two hands to create enough pressure to do this easily. Practice doing this or you may find your hair caught unexpectedly and that can be painful. The clips pop open easily when you know how. Use both thumbs and both index fingers to apply firm pressure to the clip ends.
  2. Locate the area where you want to insert the Clip-in extension piece. Using a brush or comb or your fingers, part your hair and lift the section up and pin or clip it out of the way. Use hair clips to hold your hair out of the way on top of your head. Now start at the lower centre back at the middle of the nape of your neck.
  3. Insert the Clip-on hair the hair not on the raw scalp, just below the parting – by pressing on both sides – make sure the section is lying flat. When you hear it click, you will know it is secure. Run your fingers across the top to make sure the section is lying flat.

The clip-on hair extension should be fully stretched out with the hair extension as parallel as possible to the parting you made. Check for lumps and gaps and if you can feel bad positioning of the hair weft then undo the those clips and reposition them until the weft feels correct and is as flat as practical to the scalp.

Now comb your own hair down over the Hair Extensions and gently comb to blend hair:

  1. Now repeat the same steps using as many of the sections as you wish to add for the amount of volume desired.
  2. Release the hair you held out of the way and create a new parting. To do this comb down a layer of hair with about half an inch or so between each weft layer. Each time hold back all your own hair as before with hair clips.
  3. Insert and position the side pieces so they frame the face and blend with your own hair.
  4. Ensure your own hair is combed over the clip-on extensions so that the hair looks natural.
  6. Spray the hair with a good hair spray that brushes out easily. Leave this last stage for half an hour or more until the extension has warmed and settled closer to the scalp.

How to remove your hair extension

Simply open the clip by gently pulling backwards until you hear the clip release. Then gently remove the section, being careful not to pull your hair. It is suggested to move the placement of your sections slightly every couple of wearings. This will allow the clip to rest in a different area preventing too much stress on your own hair.

How do I wash, condition, dry and store the hair?


Shampooing should be done only after 4 to 5 uses. Use a gentle flow of water holding your Hair Extensions by the clip allowing the water to run down the hair shafts (do not scrunch or tangle hair). Apply a very small amount of regular Shampoo gently working it through with your fingers and rinse thoroughly in the same manner as above.


Remove excess moisture with your fingers and apply a small amount of any rinse or balsam Conditioner through your hair. Allow it to set for 1 to 2 minutes. Work the conditioner through gently with your fingers and then rinse through. Gently blot dry to remove excess moisture.


Use a wide toothcomb and very gently comb hold from the clip. Start with the ends and work upward to remove any tangles (being careful not to pull too hard). We recommend you let your Hair Extensions air dry. If you do choose to blow dry, use the low cool setting.

Allow them to fully dry and then store them.

Storage of your extensions

Never store your Hair Extensions in a plastic package or store wet. Instead use our specially designed storage for longer wear.

Can you repair a hair piece and replace components?

Please send us a photo of the damaged parts and describe in full detail. Repairs are not always possible but we will do an appraisal.


Brows and lashes

Can I use mascara with my lashes?

Avoid this, but you will probably find you won’t need mascara at all.


How do I place an order?

How do I order and pay for a product?

Please send an email to info@divamakerhairprosthetics.com with the name of the item and all your details. We will send you an invoice. Once paid, we will ship the product to you.

We will be adding an easy online payment system to the website in 2021.


Delivery timelines, countries, how to order

What are your shipping timelines?

We ship orders globally from our USA and Swedish operations.

  • USA – 1-3 days (air), 2-5 days (ground)
  • Sweden – 1-3 days
  • Europe – 3-4 days (air)
  • Middle East – 4-5 days (air)
  • Far East – 4-5 days (air)

This is a guideline. Actual shipping times may differ. We can supply tracking details.

Returns and exchanges

How we work

Can I return my wig / clip in?

No, we cannot offer returns or exchanges due to the hygiene risk of allergens being transmitted.


The steps we are taking for your safety

What precautions are you taking?

There is no risk of the virus spreading via our natural human hair solutions.

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